A full complement of training solutions to meet your business needs is available through KCKCC's Business and Continuing Education Division. Choose from nationally recognized programs that help you create a high- performance workforce, bridge language and cultural barriers, or help your employees overcome the digital divide.

BRIDGING LANGUAGE & CULTURE

The workforce has become more diverse and effective communication is critical. Your organization can enhance its internal communication by bridging the language and cultural barriers that may exist between your supervisors and employees to create a safer and more productive work environment. Through language and cultural understanding, your company can also grow or build your Hispanic market share. Let us help you design the training that your company needs.

BRIDGING THE GENERATIONAL GAP

Determine the differences in values, work ethic, and work styles

Build awareness and understanding between the generations

Improve communication between the generations

COMPUTER TRAINING

We can work with your organization to identify your training needs and create customized training to meet those needs. From basic computer skills to more advanced, your employees will gain the skills needed to keep your company competitive.

Access Database
Crystal Reports
Excel Spreadsheet
Front Page Website Creation and Management
Internet Explorer
Microsoft Office 2007
Outlook Personal Information Manager
PowerPoint Presentations
Publisher
Word

CREATING A HIGH PERFORMANCE WORKFORCE

Positive leadership assumes that goals can be accomplished, the job can be done, the problem can be solved, and the obstacles can be overcome. Our experienced team understands today's challenging work environments. Whether you are interested in learning to coach your employees, enhancing your hiring or work processes, managing change, improving performance, or strengthening your customer service, we can help you design a program to meet your needs.

ESSENTIAL EMPLOYABILITY SKILLS

Training focused on the four most important soft skill areas as required by area employers; workplace readiness, work ethic, communication, and teamwork.

ESSENTIALS OF ENGLISH

Cross-Cultural Communication

Awareness and understanding of diverse populations

Customized programs that can be industry, or country-specific

English for Business Professionals

Advanced English skills

For administrative assistants, supervisors, managers and executives

Small group or private tutoring

Specialized training can include written and oral correspondence, leading a meeting and/or making presentations

Workforce English

Basic English skills

Customized training programs that are industry-specific and job-specific

Increase retention, productivity, and safety

ESSENTIALS OF SPANISH

Spanish for Business Travel

100 phrases, commands and questions for use in any Spanish-speaking country

General language etiquette and professional courtesy phrases

Identify, anticipate and cope with the 50 most common Anglo/Latino cultural barriers

Spanish for Relocation

Pre-departure intensive language training

Emphasis on oral communication

Specialized training can include facilitating meetings, presentations and/or business writing

Workplace Spanish

Customized training programs that are industry-specific and job-specific

Basic information exchange with Spanish-speaking clients, customers and employees

Excellent for business, industry, law enforcement, corrections and probation, EMS and paramedics, medical and dental, education and government

FRONT-LINE SUPERVISION

Build relationships with team members and leadership

Set performance standards and monitor team achievements

Manage change effectively

THE HIGH PERFORMING TEAM

Communicate with co-workers, supervisors, and leaders

Project a professional image

Handle difficult situations

Foundations of diversity

Confront and address stereotypes and prejudices in the workplace

SELECTED CLIENTS

Argosy Casino
Armed Forces Insurance
AT&T
Board of Public Utilities
Brotherhood Bank & Trust
ConAgra
Demaranville & Kramen Accountants
General Motors - Fairfax Division
Griffin Wheel
Henderson Engineers
Kansas City Home Builders Association
Kansas City, Kansas School District
Kansas City Power & Light
Leavenworth County Health Department
Leavenworth County Sheriff's Office
MGP Ingredients, Inc.
Mid-America Regional Council
Nebraska Furniture Mart
Owens-Corning
Turner School District
University of Kansas
  • © KCKCC • 7250 State Avenue • KC, KS 66112 • 913-334-1100
    An Equal Opportunity Educational Institution